The University of Maine at Presque Isle will be offering two courses this fall beginning Monday, Sept. 26 and Wednesday, Sept. 28, respectively, as part of its American Management Association’s certificate programs. The course registration deadline is Wednesday, Sept. 21.
These fall courses, part of a multi-course curriculum leading to Certificates in Management and Human Resources Management, are specifically created to meet the unique needs of working professionals who want to be more effective in their current positions and better prepared for future advancement, according to Keith Madore, campus AMA coordinator.
By meeting in a classroom setting with other managers from many different organizations, students are able to see how other companies handle problems similar to their own. Instructors with extensive business experience and excellent teaching skills facilitate the courses.
The course How to Build High Performance Teams will be held on Mondays from Sept. 26 to Oct. 24, from 6 to 8:30 p.m. in the Campus Center, Alumni Room. The course will focus on the how-to keys of team-building – from recruiting the right team members to truly empowering them with authority and responsibility for their decisions and performance. Carol Bell, Healthy Aroostook Project Director at ACAP, will lead the course.
Keeping Customers for Life is scheduled for Wednesdays from Sept. 28 through Oct. 26, from 6 to 8:30 p.m. in the Campus Center, Alumni Room. Based on the best-selling book of the same name, the course will set participants on a path to 100 percent customer satisfaction and provide a road map for achieving service excellence. Kim Jones, Coordinator of Public Relations at Cary Medical Center, will lead the course.
To earn an AMA certificate, each student is required to complete six courses for Management or five for Human Resources Management. Courses may be taken in any order and there is no time limit for completion of the program. Courses also can be offered on-site, Madore said.
Each course meets once a week for six weeks and one or more courses may be taken per term. The cost is $250 per course, and includes instruction, text and materials. Continuing Education Units are available for an additional charge. For more information or to register, contact Keith Madore at 768-9568 or firstname.lastname@example.org.