HELP DESKWelcome to US:IT Services! We are located on the main floor of the Center for Innovative Learning. Our ITSS staff is committed to providing high quality technical support to the entire UMPI campus community. We provide a wide variety of services, including multimedia support, hardware and software support, printing services, staff, faculty and student computing and Web Conferencing classroom technologies. We also have a unified helpdesk staffed across our University with IT specialists available to take your calls, chats and emails. Please feel free to contact us via phone @ 768-9626, email help@maine.edu, chat, using our Help Desk tool or visiting us at our CIL Walk Up Counter!
Visit the UMS Information Technology and Support site for hours of operation, knowledgebase “how-to” articles, contact info, and other support items.
Internet Access
Internet access/wireless capabilities are available throughout campus. For students residing in our dorms, each room is setup with Internet/wireless capabilities for all your technology needs for your home away from home experience. Check out our Knowledgebase Article to register your devices. Need additional assistance? Give us a call at 768-9626!
Staff

Marteen Hester
Campus IT operations Manager / Instructional Designer
- Department: IT Services
- Campus Address: Center for Innovative Learning
- Phone: (207) 768-9529
- Email: marteen.hester@maine.edu
Education
A.S., Northern Maine Technical College, 1986
B.L.S., University of Maine at Presque Isle, 2013

John Furst
Director of Campus Technology/UMPI
- Department: IT Services
- Campus Address: Center for Innovative Learning
- Phone: 207-768-9478
- Email: john.furst@maine.edu

Daren Green
IT Specialist CL3
- Department: IT Services
- Campus Address: Center for Innovative Learning
- Phone: (207) 768-9650
- Email: daren.green@maine.edu

Daniel LaLonde
Lead Technician
- Department: IT Services
- Campus Address: Library
- Phone: (207) 768-9626
- Fax: (207) 768-9646
- Email: daniel.lalonde@maine.edu

Seth Woodman
IT Specialist CL3
- Department: IT Services
- Campus Address: CIL/Library / Center for Innovative Learning
- Phone: (207)-768-9657
- Email: seth.woodman@maine.edu